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Terms & Conditions – DigiDynamix (Pty) Ltd

Last updated: 2026

These Terms & Conditions (“Agreement”) govern the provision of services by DigiDynamix (“we”, “us”, “our”) to the client (“you”, “your”). By engaging in our services, you agree to the terms outlined below. 

#1. Services

DigiDynamix provides services including, but not limited to: 

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  • Website design and development  

  • Website updates and maintenance  

  • Basic SEO and optimization  

  • Business email setup and configuration  

  • Social media assistance related to website services
      

All services are provided based on agreed project scope, timelines, and deliverables.

#2. Scope of Work & Additional Requests

All work is carried out according to the agreed scope. 

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  • Any additional requests, revisions beyond the agreed scope, or new features will be considered extra work  

  • Additional work will be quoted separately and billed accordingly  

  • Work will only proceed once the client approves the additional cost  
     

We are not obligated to perform work outside the agreed scope without confirmation. 

#3. Client Responsibilities 

The client agrees to: 

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  • Provide all required content, information, and access (e.g. images, login details, branding) in a timely manner  

  • Ensure all provided materials are accurate and legally owned or permitted for use  

  • Respond to communication and approvals within a reasonable timeframe 
     

Delays caused by the client may impact delivery timelines.

#4. Payments 

  • A deposit may be required before work begins  

  • The remaining balance must be paid as agreed (milestones or completion)  

  • Final deliverables may be withheld until full payment is received  

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Failure to make payment may result in suspension or termination of services. 

#5. Non-Refundable Policy 

  • All deposits are non-refundable  

  • Once a service, package, or project has been completed or delivered, it is non-refundable, regardless of business performance or user engagement  

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By proceeding with our services, you acknowledge and accept this policy. 

#6. Performance Disclaimer 

DigiDynamix provides professional services aimed at improving your online presence. However:
 

  • We do not guarantee specific results, including but not limited to:  

  • Increased sales  

  • Website traffic  

  • Business growth  

  • We are not responsible for the performance or success of your business, website, or marketing outcomes  

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Business performance depends on multiple external factors beyond our control.

#7. Revisions

  • Reasonable revisions may be included depending on the agreed package  

  • Excessive or additional revisions outside the agreed scope will be billed separately  

#8. Intellectual Property 

  • Upon full payment, the client will have rights to the final website/design deliverables  

  • DigiDynamix reserves the right to:  

  • Showcase completed work in our portfolio  

  • Use work for marketing purposes  

#9. Third-Party Services 

We may integrate or work with third-party platforms (e.g. hosting, email providers, analytics tools). 
 

  • We are not responsible for outages, issues, or changes from third-party services  

  • Any associated costs (subscriptions, domains, plugins, etc.) remain the client’s responsibility unless otherwise agreed  

#10. Access to Client Accounts

Where access is provided to client systems (e.g. website backend, email, social media): 
 

  • Access will be used strictly for service delivery  

  • We will not misuse or share credentials  

  • Access may be removed upon completion or termination of services  

#11. Limitation of Liability

To the maximum extent permitted by law: 

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  • DigiDynamix shall not be liable for any direct, indirect, incidental, or consequential damages  

  • This includes (but is not limited to):  

  • Loss of revenue  

  • Loss of data  

  • Business interruption  

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Use of our services is at your own risk. 

#12. Termination 

We reserve the right to: 

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  • Refuse or terminate services if necessary  

  • Suspend work due to non-payment or breach of terms  

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Any work completed up to termination remains payable.

#13. Changes to Terms 

We may update these Terms & Conditions at any time. Continued use of our services constitutes acceptance of any updated terms. 

#14. Governing Law 

This Agreement is governed by the laws of South Africa. 

#15. Contact 

DigiDynamix  (Pty) Ltd
Email: info@digidynamix.co.za 
Location: Cape Town, South Africa 

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Terms Of Service

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