Privacy Policy – DigiDynamix (Pty) Ltd
Last updated: 2026
DigiDynamix (“we”, “our”, “us”) is a web design and digital services business based in Cape Town, South Africa. We are committed to protecting your personal information in accordance with the Protection of Personal Information Act (POPIA) and applicable privacy laws.
#1. Information We Collect
We may collect the following personal information when you interact with our website or services:
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Full name
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Email address
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Phone number / WhatsApp number
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Business details (where provided for services)
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Messages sent via contact forms, email, or WhatsApp
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Booking or enquiry information
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Website usage data (via analytics tools)
#2. How We Use Your Information
We collect and use your information for the following purposes:
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To respond to enquiries and provide quotes
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To deliver web design and digital services
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To communicate regarding projects and support
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To manage client business emails and website-related services
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To improve our website, services, and user experience
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To analyze website traffic and performance (analytics)
We do not sell or rent your personal information.
#3. How Your Information Is Stored
Your information is stored securely using trusted platforms such as:
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Wix (website hosting and forms)
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Google Workspace (email communication and client correspondence)
We take reasonable technical and organizational measures to protect your data against loss, misuse, or unauthorized access.
#4. Who Has Access to Your Information
Access to personal information is limited to:
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DigiDynamix owner/operator
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Authorized team members or collaborators (if applicable)
We ensure that anyone with access is bound to keep your information confidential.
#5. Cookies and Tracking Technologies
Our website may use cookies and similar tracking technologies to:
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Improve website performance
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Understand visitor behaviour
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Analyze traffic using tools such as analytics platforms
You can control or disable cookies through your browser settings.
#6. Third-Party Services
We may use third-party services to operate our business, including:
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Website hosting and design platforms (e.g. Wix)
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Email and communication tools (Google Workspace)
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Messaging services such as WhatsApp for Business
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Analytics tools (e.g. Google Analytics)
These services may process limited personal data on our behalf in order to function properly.
#7. Client Email & Social Media Management
Where clients grant access to business emails or social media accounts as part of our services:
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Access is used strictly for service delivery purposes
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We do not misuse or disclose account information
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Access is removed or revoked upon completion or termination of services
#8. Data Retention
We retain personal information only for as long as necessary to:
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Provide our services
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Comply with legal or contractual obligations
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Maintain business records
After this period, information is securely deleted or anonymized.
#9. Your Rights
Under POPIA, you have the right to:
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Request access to your personal data
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Request correction or deletion of your data
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Withdraw consent for communication
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Object to certain uses of your information
#10. Contact Us
If you have any questions about this Privacy Policy or your personal data, you can contact us at:
DigiDynamix (Pty) Ltd
Email: info@digidynamix.co.za
Location: Cape Town, South Africa
#11. Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.